Privacy policy
This Privacy Policy explains how www.motourenn.com (the “Site,” “we,” or “us”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about:
• Your device
• Your interaction with the Site
• Information required to process purchases
• Additional information if you contact us for customer support
In this Privacy Policy, Personal Information refers to any data that can uniquely identify an individual. Below is a breakdown of the Personal Information we collect and why.
1. Device Information
• Examples of Personal Information collected:
• Web browser version
• IP address
• Time zone
• Cookie information
• Pages or products viewed
• Search terms
• Interactions with the Site
• Purpose of collection:
• To load the Site properly for you
• To perform analytics and optimize the Site’s performance
• Source of collection:
• Automatically collected via cookies, log files, web beacons, tags, or pixels
• Disclosure for a business purpose:
• Shared with our processor Shopify and any relevant vendors
2. Order Information
• Examples of Personal Information collected:
• Name
• Billing address
• Shipping address
• Payment details (credit card numbers and other payment methods accepted)
• Email address
• Phone number
• Purpose of collection:
• To provide and fulfill your orders
• To process payments
• To arrange for shipping and provide order confirmations
• To communicate with you
• To screen orders for fraud risks
• To offer personalized marketing in line with your preferences
• Source of collection:
• Collected directly from you
• Disclosure for a business purpose:
• Shared with Shopify, payment gateways, shipping providers, and fulfillment partners
3. Customer Support Information
• Examples of Personal Information collected:
• Modifications to order details
• Additional customer requests or queries
• Purpose of collection:
• To provide customer support and assist with order-related issues
• Source of collection:
• Collected directly from you
• Disclosure for a business purpose:
• Shared with customer support service providers
Minors
The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with their Personal Information, please contact us using the details below to request its deletion.
Sharing Personal Information
We share your Personal Information with service providers to facilitate transactions, process payments, and fulfill orders.
For example:
• We use Shopify to operate our online store. You can read Shopify’s Privacy Policy here: https://www.shopify.com/legal/privacy.
• We may disclose Personal Information when required by law, subpoenas, court orders, or regulatory compliance.
Behavioral Advertising
We use your Personal Information for targeted advertisements and marketing communications based on your interests.
For example:
• We use Google Analytics to understand how customers interact with our Site. You can learn more about how Google handles Personal Information here: https://policies.google.com/privacy?hl=en. You can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
• If applicable, we share your purchase history and interactions with advertising partners through cookies or similar tracking technologies.
For more details on how targeted advertising works, visit: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
Opt-Out of Targeted Advertising
To opt out of targeted ads, visit the settings pages below:
• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
You can also opt out via the Digital Advertising Alliance: http://optout.aboutads.info/.
Using Personal Information
We use Personal Information to:
• Offer products for sale
• Process payments
• Ship and fulfill orders
• Keep you informed about new products, services, and offers
Your Rights (GDPR & CCPA)
GDPR (For EEA Residents)
If you are a European Economic Area (EEA) resident, you have the right to:
• Access your Personal Information
• Correct or update inaccurate data
• Request deletion of your data
• Transfer your data to another service
Your Personal Information will be initially processed in Ireland and transferred outside Europe for storage and processing (e.g., Canada, U.S.). For details, refer to Shopify’s GDPR compliance.
CCPA (For California Residents)
If you are a California resident, you have the right to:
• Know what Personal Information we collect
• Request corrections, updates, or deletion
• Opt out of data sales
To exercise these rights, contact us using the details below. If you wish to authorize an agent to make requests on your behalf, contact us for instructions.
Cookies
Cookies help improve your experience by:
• Storing login details and preferences
• Tracking analytics and marketing data
Managing Cookies
You can modify cookie settings in your browser under Tools or Preferences. Blocking cookies may impact website functionality. Learn more at www.allaboutcookies.org.
Do Not Track
Because there is no industry-wide standard for “Do Not Track” signals, we do not modify our data collection in response to them.
Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our data practices, legal requirements, or business operations.
Contact Us
For questions, requests, or complaints, contact us at:
📧 Email: info@motourenn.com
📍 Address:
Motourenn Pvt Ltd
#75/2, Hegganahalli Coconut Garden,
Raghavendra Industrial Estate,
Peenya 2nd Stage, 560091, Bangalore, India
📅 Last updated: Jan 30, 2025
If unsatisfied with our response, you may contact your local data protection authority.